Give your customer experience a human touch

Bot solving problems

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Work

Our work, so far...

Case Studies

Industries

Financial Services

Humonics for

Financial Services

You don't have to navigate through complex websites or apps to do your online banking transactions anymore. The finance bot is at your service 24x7, and recognizes your voice when you call. So, tell (or ask) the bot what you need and get your banking transactions done instantly.

Education

Humonics for

Education

In the education sector, Humonics aims to make technology work with people to educate them. The two main goals: to effectively teach students and to help them figure out their career path. In order to do so, we have created two state-of-the-art AI bots – Sakshar and Udaan.

Call Centre

Humonics for

Call Centre

No more, “To continue in English, press 1-”. Get to the matter right away! We know who you are. And with each call, we get to know you better. So, you can enjoy a more personalised experience the next time. The bot works 24x7, is always available, and reduces the burden on the customer service executive.

Enterprise Customer Support

Humonics for

Enterprise customer support

When you integrate AI into your workforce, you get a 24x7 intelligent support system for all your departments that doesn’t tire, require training or supervision, and is 5x more accurate than its human counterpart. It greatly reduces your employees’ workload, allowing them to focus on the big picture stuff.

Humonians

The ‘Human’ in Humonics!

We’re here to inspire progress. Through technology, through creativity, through passionate and dedicated effort, through a shared vision, and through empathy. And the culmination of it all: Humonics Global.

Customer Success

Customer Success

For us, it’s about building relationships with our customers for life. Our goal is to help you realise yours.

Can-Do Attitude

Can-do Attitude

If it’s not a win for our customers, it just isn’t one for us. And whatever form a win-win situation takes, we’re game.

Employee First

Employee First

We have set up an environment where our employees can create value, gain experience and unlock their true potential (and have fun).

Blogs

Why your Businesses Needs Chatbot?

March 30, 2019

For Businesses to evolve it is important that they solve the problems of the customers to ensure better customer satisfaction while maintaining the brand presence. The customer service industry is very dynamic and demanding in nature and to meet those demands innovation is necessary so Chatbots were introduced and the future of the Customer Care […]

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Motor Claim Insurance Using AI

March 28, 2019

Motor Claims can be processed in a faster way using Artificial Intelligence. Time & Money are the most important factors when it comes to claims processing. A poorly handled claim can prompt the car driver to switch insurers, plus complain right across social media. Artificial Intelligence is going to transform the way vehicle damage claims […]

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Problems in Current Chatbots

Problem in Current Chatbots Before making a plunge in the problems involved in Current Chatbots let us initially characterize what a Chatbot is “A chatbot is a PC program that can have text or voice-based discussions with a human.” Chatbots are broadly being executed in e-commerce, customer support, call center automation, IT helpdesk automation and […]

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Understanding Conversational AI

March 27, 2019

Understanding the Context Behind Conversational AI Conversational AI refers to the utilization of message-based apps, speech based assistant and chatbots to automate conversations and make customized customer experience at scale. A huge number of individuals use Facebook Messenger, WhatsApp and other messaging apps to speak with their loved ones consistently. Millions more are trying different […]

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