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Patient Engage

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The main goal of care coordination is to meet patients' needs and preferences in delivering high-quality, high-value health care.

What is Care Coordination?

Care coordination involves deliberately organizing patient care activities and sharing information among all participants concerned with a patient’s care to achieve safer and more effective care. This means that the patient’s needs and preferences are known ahead of time and communicated at the right time to the right people and that this information is used to provide safe, appropriate, and effective care to the patient.

Patient

AI-powered, voice based scheduling can boost clinician engagement, reduce burnout

The total cost of missed healthcare appointments in the United States every year is an astronomical $150 billion. Each open, unused time slot costs a physician 60 minutes and $200 on average. Now factor in that no-show rates are as high as 30% nationwide, and you can see how that $150 billion figure is reached.

24x7 Autonomous follow-ups

Patients are especially vulnerable after discharge, and follow-up from their primary care provider within 24 to 48 hours is ideal. Many patients face psychosocial and economic barriers to maintaining their health. Understanding needs through Empathy built-in Call AI’s platform helps achieve the same.

Engagement

Regular engagement and at the right time intervals

Patients with chronic conditions must play an active role in maintaining their health. The transition plan should seek ways to educate, motivate, and empower the patient and/or caretaker through regular engagement and at the right time intervals.

Reduced Readmissions

Many readmissions are due to mismanagement of medications. Call AI’s Patient Engage AI takes a preventive approach by reviewing all medications within 24 hours of every transition and specialist visit.

Population Health

A population health platform can also be used to identify clinically high-risk or rising-risk patient populations within a practice so that providers can initiate strategies to deliver the proper care at the right time and place

The United States healthcare system is in the midst of rapid change.

Care coordination is more effective when the patient remains motivated to maintain their health. Call AI’s Patient Engage AI works closely with patients to provide the education and encouragement they need to achieve their healthcare goals. When patients embrace their care plan, providers are better suited to achieve the Triple Aim of improved care, lower costs, and increased patient satisfaction.

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Connected Care

Care coordination involves deliberately organizing patient care activities and sharing information among all participants concerned with a patient’s care to achieve safer and more effective care.

Time saved increases provider productivity. With more time, providers can treat additional patients or recharge effectively when off call reducing physician burn out.

Improved care coordination reduces patient leakage enhancing operating economics.

Immediately access and update relevant information about the patient as soon it is entered into the system or the EHR.

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